Refund policy

We strive to maintain high product quality standards. Our refund policy ensures transparency and fairness.

Refunds are applicable under the following conditions:

• Product received is damaged or defective
• Incorrect item delivered
• Product missing from shipment

To request a refund:

• Contact us within 48 hours of delivery
• Provide clear images of product and packaging
• Share order ID and purchase details

Refund Conditions:

• Product must be unused and in original packaging
• Opened or consumed products are non-refundable
• Refunds are processed after verification

Approved refunds will be processed to the original payment method within 7–10 business days.

Shipping charges are non-refundable unless the error is from our side.

Support: +91 90561-80808 | hello@himalayanbasics.com